Please click on the FAQ link for more information about John Lewis Added Care and answers to common queries.
John Lewis Added Care for your
All electrical products you buy from John Lewis are guaranteed for a minimum of 2 years at no extra cost. With Added Care you’ll enjoy the same benefits for a period of up to 5 years as well as further benefits not included in the original guarantee.
Please note: If your product breaks down during the John Lewis guarantee period please refer to your John Lewis guarantee terms and conditions
To find out more information about John Lewis Added Care and answers to common queries click here
To view full Added Care terms and conditions click here -
How to respond to your Added Care offer
Responding to your Added Care offer using this website is safe, secure and simple. In order to complete your application you'll need:
1) Your offer letter, from which we'll need the "Your Reference" and "Offer Reference" details
2) Your debit or credit card details
To get started, select "Respond to an offer" below.